Return & Refund Policy

We want you to be fully satisfied with your purchase. If you experience an issue, please review our policy:

1. Eligibility for Returns

  • Returns are accepted within 30 days of delivery.

  • Items must be unused, in original packaging, and in resellable condition.

  • Certain items (clearance, personalized, hygiene-sensitive products) may not be eligible.

2. Refunds

  • Approved refunds are issued back to your original payment method.

  • Shipping fees are non-refundable.

  • Please allow 3–7 business days for processing after your return is received.

3. Exchanges

We offer exchanges for defective or damaged items. Contact us within 48 hours of delivery with proof (photo/video).

4. Return Shipping

Customers are responsible for return shipping costs unless the product arrives damaged or incorrect.

5. Contact for Returns

Email us at peg_nicky.llc@outlook.com to initiate a return or refund.